Identified - The issue was identified with most to all Aikumi and Crystal A.I based Discord Bots having issues or not working at all. Please hold on any downtime, or any chats with the service until further notice.
Oct 30, 2025 - 06:08 UTC
Oct 30, 2025 - 06:08 UTC
Investigating - The first issue found was in Discord Platform with Crystal A.I Service: CS_CRYSTALAI_DISCORDPLATFORM_SERV=THEDRAGONSPALACE_BOT=THEDRAGON. We are working on a fix
Oct 28, 2025 - 02:15 UTC
Oct 28, 2025 - 02:15 UTC
Monitoring - Unfortunately, we are closing ALL Android Devices in our workspace. Staff will receive an iPhone 17 Pro, or an iPhone 16 Pro Max. Thank you all for your cooperation.
Oct 30, 2025 - 05:59 UTC
Oct 30, 2025 - 05:59 UTC
Identified - We have been made aware of an issue occurring with all the Samsung (Android) devices (no iOS devices were affected). We are in the mist of fixing this. (22/10/2025)
Oct 22, 2025 - 01:45 UTC
Oct 22, 2025 - 01:45 UTC
Monitoring - The system for Aikumi Web Chat isn't completed, so there's no official link yet
Oct 29, 2025 - 18:01 UTC
Oct 29, 2025 - 18:01 UTC
Identified - The Issue was identified, with main site (crystalstudios.org) was affected by update v1.11 as notes in: CS_AUDIT_7763-AX13_v1.11_LOG-294 states that the system couldn't identify where the local Client IPv4 was being redirected, causing Client end to have difficulties establishing a secure connection to crystalstudios.org (main site). Issue was detected in Crystal Logging System and flagged as "Identified". System User (CS_INTERNAL-USER:isabelle@crystalstudios.org) is currently staging a fix, and Website homepage will return to normal.
System Notes: System created a fix and is flagged to implement the fix ASAP. Wait times for fix implantation is approx. 74 hours Minimum.
Oct 29, 2025 - 17:14 UTC
System Notes: System created a fix and is flagged to implement the fix ASAP. Wait times for fix implantation is approx. 74 hours Minimum.
Oct 29, 2025 - 17:14 UTC
Monitoring - Located at CS_SERVERS_STATUSPAGE_INFODESK
The system is updating all components and issues investigating, identified, monitoring, updates. We moved from our own made statuspage (was status-crystalstudios.tiiny.site) and we moved to Atlassian StatusPage. Please ignore past link, we will update the NEW link on our Discord Platforms, Android / iOS Platforms, Windows / ChromeOS / macOS Platforms. These will be bulk updated, so they may appear done in one day.
Thanks!
Oct 29, 2025 - 17:25 UTC
The system is updating all components and issues investigating, identified, monitoring, updates. We moved from our own made statuspage (was status-crystalstudios.tiiny.site) and we moved to Atlassian StatusPage. Please ignore past link, we will update the NEW link on our Discord Platforms, Android / iOS Platforms, Windows / ChromeOS / macOS Platforms. These will be bulk updated, so they may appear done in one day.
Thanks!
Oct 29, 2025 - 17:25 UTC
System Status page (crystalstudios.statuspage.io) Notifications
Operational
Servers (Websites)
Under Maintenance
Crystal Web Server 01 - Main Site/Pages
Under Maintenance
Crystal Web Server 02 - Aikumi Pages (Except Aikumi StatusPage, AI Chat)
Operational
Crystal Web Server 03 - Aikumi Statuspage
Operational
Crystal Web Server 03 - Aikumi AI Web Based Chat
Under Maintenance
Servers (Functions)
Major Outage
Aikumi Server 01 | Main System
Major Outage
Aikumi Server 02 | A.I Main Server
Under Maintenance
Android Applications (Admin Endpoint)
Operational
Crystal Studios Admin | CS Site Directory Board
Operational
Android Applications (Public Endpoint)
Operational
Crystal Studios | GamingPalace
Operational
iOS Applications (Admin)
Operational
Crystal Studios Admin | PlaceFinder
Operational
iOS Applications (Public)
Operational
Crystal Studios | GamingSpot
Operational
Crystal Device Management Services for iOS / macOS
Operational
Crystal Studios | Apple iOS MDM for Work
Operational
Crystal Studios | Apple macOS MDM for Work
Operational
Crystal Device Management for Android based Mobile Devices
Under Maintenance
Crystal Studios | Android 13 MDM for Work Devices
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.